Great place for work shoes and boots. The customer service there was excellent, they made sure I was 100% happy before I left.
One star is too much. The manager, Will sold my daughter a pair of safety boots that did not fit. There were only 3 choices in her size, and she took the best one. She told him her shoe size, and he brought the 3 pairs out. After wearing them lightly for a day or two, she returned them hoping for a refund as she got horrible blisters from being too big. The salesman, who was apparently the manager, was extremely rude. When my daughter said he never measured her foot, he said he did and she was basically a liar. Would not give her money back, even though Red Wing’s corporate office said it is entirely possible, but up to individual stores to provide refunds. DO NOT EVER GO TO THIS STORE. GO TO THE ONE IN MURRAY, ABOUT 60TH SOUTH STATE.
Friendly, knowledgeable,and helpful staff. Great, quality boots. Free oiling, laces, eyelets, hooks, etc. when you buy boots here.
I had a collapsed arch in my right foot and had spent tons of money trying to find something that would help to no avail. Finally I talked my self into buying a pair of red wings and after a month of wearing my Irish Settlers there was no longer any pain in my foot at all. However they had started to leak...this was a problem because I needed them as waterproof boots so I took them back and Will told me that I was using the wrong oil on them, replaced them and told me how to prevent the problem in the future! I was very impressed with the staff and the boots are the most comfortable thing I've ever put on my feet!
The new location is awesome. They have a lot more selection and sizes than the old one and staff is helpful and friendly
Red Wing is a US Shoe Store based in West Valley City, Utah. Red Wing is located at 2731 S 5600 W, West Valley City, UT 84120, USA.
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